Shipping policy

Shipping Policy

Effective Date: July 23, 2026

Thank you for shopping with Spotlightz. We are committed to delivering your order quickly, safely, and efficiently.

Free Shipping

We proudly offer FREE standard shipping on all orders within our available delivery areas. No minimum purchase is required unless stated during a promotional campaign.

Order Processing

* Orders are processed within 1–2 business days after payment confirmation.
* Orders are processed Monday through Friday, excluding weekends and public holidays.
* Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).

Estimated Delivery Time

5–7 Business Days

Delivery times begin after your order has been processed and dispatched.

Shipping Delays

While we work hard to deliver orders on time, delays may occasionally occur due to:

* Carrier or transportation delays
* Severe weather conditions
* High seasonal demand
* Customs clearance (where applicable)
* Other unforeseen circumstances beyond our control

Shipping Address

Please ensure your shipping address is accurate before placing your order. Spotlightz is not responsible for delays or additional shipping costs caused by incorrect or incomplete addresses.

Order Tracking

Tracking details will be sent to your email once your order has been shipped, allowing you to monitor your shipment’s progress.

Lost or Damaged Shipments

If your order is lost, damaged, or arrives in unsatisfactory condition, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

If you have any questions regarding shipping or your order, please contact us:

Spotlightz

Email: info@spotlightz.co.uk

Phone: +1 (346) 301-4266

Address: 7550 W Lake Mead Blvd, Las Vegas, NV 89128, United States